PRIVACY POLICY

Last updated: 17-12-2025

Souski Foods respects your privacy and processes personal data in accordance with the Digital Personal Data Protection (DPDP) Act, 2023, and other applicable Indian laws.

1. What Personal Data We Collect

We collect personal data only when you voluntarily provide it, such as when you:

  • Fill enquiry or franchise application forms

  • Download brochures

  • Contact us via website, phone, WhatsApp, or email

This may include:

  • Name

  • Mobile number

  • Email address

  • City / State

  • Business interest details

We do not knowingly collect sensitive personal data such as passwords, financial information, Aadhaar, or government IDs through this website.

2. Purpose of Data Collection

Your personal data is collected and used strictly for:

  • Responding to enquiries

  • Providing requested franchise or business information

  • Contacting you regarding services you requested

  • Improving communication and service quality

We collect only the data necessary for these purposes (data minimisation).

3. Consent & Lawful Use

By submitting your information, you provide explicit consent for Souski Foods to process your personal data for the purposes stated above, as required under the DPDP Act.

You may withdraw your consent at any time (see Section 7).

4. Data Storage & Security

We implement reasonable security safeguards to protect personal data from unauthorised access, misuse, or loss, in line with the DPDP Act.

Personal data is retained only for as long as necessary to fulfil the stated purpose or as required by law.

5. Sharing of Personal Data

Your personal data may be shared only with:

  • Authorised service providers (IT, communication, analytics) under confidentiality obligations

  • Government or regulatory authorities when required by Indian law

We do not sell or trade personal data.

6. Cookies & Analytics

We may use cookies or analytics tools to understand website usage and improve user experience. You may manage or disable cookies through your browser settings.

7. Your Rights Under DPDP Act

As a Data Principal, you have the right to:

  • Access the personal data you have provided

  • Request correction or deletion of your data

  • Withdraw consent for data processing

  • Request grievance redressal

Requests can be made by contacting us using the details below.

8. Grievance Redressal Officer

In accordance with the DPDP Act, you may raise privacy-related concerns with our designated contact:

📧 support@souskifoods.in
📞 +91 9343 102 102

We will address grievances within a reasonable timeframe.

9. Policy Updates

This Privacy Policy may be updated to reflect changes in law or business practices. Updates will be published on this page.